Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at shopmartofficial@gmail.com
Q. Where do you ship from?
A. We ship from our manufacturing factory or warehouse located in M.P. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. Is COD (Cash on Delivery) available?
A. Yes.
Q. How long will it take for my items to arrive?
A. It will usually take 3-7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. Is shipping really FREE?
A. Yes, Shipping is free all over India.
Q. Do you provide refund or return in case i face any issue with the product?
A. Yes, we have our simple 7 days Return and Refund policy Except- Home Improvements Products like Sewing Machine Product, Multifunction Lint Remover).
Q. How long will it take to receive a tracking number?
A. It will take usually between 1-2 business days.
Q. Where is your company located?
A. Madhya Pradesh(INDIA).
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive confirmation after placing their orders within 4-8 hours.
Q. Who can I contact if I have a problem with my order?
A. All queries can be forwarded to shopmartofficial@gmail.com or directly call us or WhatsApp us at 9977754645.
Q. How can I pay?
A. We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also do cash on delivery for maximum locations.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. How to cancel my order?
A. If you wish to cancel your order, please contact us at 9977754645.
